Privacy Notice

1. Who we are

Air BSB operates the Tender-AI-bids-4U service and acts as the data controller for personal data processed through the Service.

2. Data we collect

• Account data: name, email address, login credentials.
• Content you upload: tender documents, bids, company profile information, certificates, and files you store in the Service.
• Usage & telemetry: device information, IP address, log data, feature usage.
• Support messages: content of messages you send us.

Payment data (card number, billing address) is collected directly by our reseller Paddle and is not stored by Air BSB.

3. How we use it

• To create your account and provide the Service (contract performance).
• To generate AI-assisted analyses, drafts, and exports at your request (contract performance).
• To keep the Service secure and prevent fraud (legitimate interests).
• To improve the product and respond to support requests (legitimate interests).
• To send service and billing communications (contract / legal obligation).

4. Sharing your data

We share personal data only with:

• Service providers / subprocessors that host and operate the Service (cloud hosting, database, analytics, error monitoring).
• Paddle.com, our Merchant of Record, for the sale of subscriptions, payment processing, subscription management, tax compliance, and invoicing.
• AI processing providers that power tender analysis, chat, and drafting features. Uploaded content is transmitted to these providers only to fulfil your request.
• Professional advisers (legal, accounting) as needed.
• Authorities where required by law.

5. International transfers

Some of our providers are located outside your country. Where required, transfers are protected by appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

6. Retention

We keep account and content data for as long as your account is active. After account closure, we delete or anonymise personal data within a reasonable period, except where retention is required by law (for example, invoicing records held by Paddle).

7. Your rights

Subject to applicable law you may request access, correction, deletion, restriction, portability, or objection to processing, and you may withdraw consent where processing is based on consent. You may also complain to your local data protection authority. To exercise these rights, contact us through the in-app support channel.

8. Security

We use appropriate technical and organisational measures to protect personal data, including encryption in transit, access controls, and per-user data isolation enforced at the database layer.

9. Cookies

We use essential cookies and local storage strictly to keep you signed in, remember your language and theme preferences, and operate the Service. We do not use advertising cookies.

10. Contact

For privacy questions, contact Air BSB through the in-app support channel.